A survey in Dunston and Lobley Hill has received over 250 responses from residents concerned about local bus services.
The survey has been carried out by Councillor Yvonne McNicol and campaigner Susan Craig after being contacted by residents fed up with changes to services.
Yvonne and Susan met with officials from bus company Go Ahead North East and after negotiations, agreed to carry out the survey so that the concerns of bus users could be passed on to those provising the services.
"We had a meeting with the company in February to discuss the first results and have another meeting pencilled in for April," said Yvonne.
"We are trying to bring home to the company the hardship caused by axed or changed services."
Meanwhile Lib Dems in Dunston have handed in a petition to the bus company calling for the return of the service from The Crescent to northern Dunston. "The service is needed by many residents," said Lib Dem campaigner Michael Ruddy.